Quest Help & FAQ

FF 2020 - The Queens Garden - I - picture by Caitlin Tobias
Queensgarden, picture by Caitlin Tobias.

Have you started the Fairelands Quest: The Bard Queen’s Garden, but feel stuck? Do you have questions? We have answers!

Getting Started

HOW DO I START THE QUEST?
Purchase a Hunt HUD from any of the landing points. For example here in Fairelands Junction.

WHAT’S THE DIFFERENCE BETWEEN REGULAR AND DELUXE HUDS?
The HUDs are exactly the same, but Deluxe Edition includes fancy outfits from Silvan Moon Designs so you can adventure in style!

I JUST STARTED, WHAT SHOULD I DO?
Read the notecard in the package! This will be extremely helpful and get you on your way. But, of course, the very first thing you will need to do is find the Bard Queen and talk to her — she will get you started.

Gameplay

CAN I DETACH MY HUD OR LOG OUT WITHOUT LOSING PROGRESS?
Yes. No need to do the Quest in one go. 

IS THERE ONLY ONE ITEM PER SIM?
Yes. None of the Fairelands hosts two items: once you’ve found one item, you can move on to another region.

DO I NEED TO FIND THINGS IN CERTAIN ORDER?
First, find the Bard Queen. She’ll send you to find the first two items, the Old Barder’s Almanac and the Pack of Weightless Portage. After that, any order is good! You can even just explore the Fairelands and shop as you look for the items you seek. The Inventory panel on your HUD will tell you what you’ve found, what you still need to find, and where to find it.

WHERE IS THE BARD QUEEN?
She resides in Fairelands Junction. There are no other NPCs or items in Junction.

ARE THERE ANY ITEMS HIDDEN IN STORES?
No. The Quest characters are not paid until the Faire is over, and the Fairelands Merchants Union side-eyes them too much to let them in until then.

THE VIDEO DOESNT SHOW, WHAT DO I DO?
Check the blue box in the top right corner of your screen: there is a link that you can use to view the video outside SL in your web browser, in Vimeo. Don’t miss the videos — that’s where the story is!

CAN I SEE THE VIDEOS AGAIN?
Yes. You can view the videos any time from the History menu in your HUD, or receive another transcript of the videos on notecard.

IS THERE AN ITEM IN QUEENSGARDEN?
There is no item for the Part 1 of the Quest to be found there. In Part 2, you will be questing exclusively in Queensgarden.

DO I NEED TO BUY ANOTHER HUD TO DO CHAPTER 2 OF THE QUEST?
No, your existing HUDs will be replaced. Get the free update from a separate clickable vendor at the Queensgarden landing point near the Quest HUD vendors, and read the Update Instructions.

CAN I DO THE QUEST AGAIN, START OVER FROM THE BEGINNING?
Yes, and it’s easy. If for any reason you want to redo the quest, just click Setup, then Restart Quest. This will delete all your quest progress and take you back to the beginning.

Troubleshooting

I FOUND AN ITEM AND SHOULD HAVE RECEIVED A REGION GIFT, BUT DID I?
Don’t forget to open your Inventory panel! It is located at the top of the HUD. The Inventory panel will show you everything you’ve collected as well as everything you haven’t found yet.

If you think you’ve collected an item but don’t see it listed in the Inventory panel:

  • Return to the item in question, and try clicking on it again. You should either receive a message saying that you found it, or a message that you have already found everything on that region.
  • If you’re told that you’ve already found it, and you don’t see that region checked off in your Inventory panel, Click on the “Setup” button and choose “Refresh.”
  • If you still don’t see the item in your inventory after refreshing, please ask for admin assistance in the Fantasy Faire Fans group.

THE HUD ISN’T WORKING! It doesn’t register the items I’ve found, it doesn’t say anything, it’s moved to London and just sends me postcards.
First, please be patient — the Unweaver seems to have scattered lag all over the Fairelands and there is plenty to go around! Lag affects the HUD just like it affects everything else and, in crowded or laggy regions, the HUD may sometimes take several seconds to respond.

If you find that the HUD buttons are not working and the panels are not opening or closing:

  1. Wait a minute or so and then see if the HUD starts responding.
  2. If the HUD is still not responding, go to an uncrowded area and try clicking on the HUD again. If it still does not respond, detach, re-attach, and try once more.
  3. If the HUD is STILL not responding:
    • Please teleport away from the Fairelands entirely — return home, or to an uncrowded region, etc.
    • Wait a moment and then see if the HUD begins to respond. If it does not, please detach it and reattach it again.
    • If it STILL does not work, please detach the HUD, re-log, and reattach it again.
  1. If all of the above steps fail, it will be best to start with a new HUD. Don’t worry, you won’t lose your progress! To receive and set up a new HUD:
  • Move to an uncrowded area with low lag
  • Detach all the items in the Quest kit folder. To avoid confusion, rename that folder “Old Quest HUD” or something similar, because you’re about to unpack a new Quest HUD folder.
  • Look in your inventory for the original Fairelands Quest delivery item. It will be in your “Objects” folder unless you moved it yourself, and will be called either “The Fairelands Quest 2020 – Basic Ed. [boxed] (add & click)” or “The Fairelands Quest 2020 – Deluxe Ed. [boxed] (add & click).” Add this item, and click it to accept re-delivery of the new Quest folder.
  • Add the Quest HUD and the Almanac HUD from the new folder and accept the Terms of Service again.
  • BEFORE YOU DO ANYTHING FURTHER: Click the “Setup” button, and then choose “Refresh.” This will restore any progress you have made that was recorded by the system, and you’ll be able to resume the game where you left off. If you feel that you are missing any items that you collected, please ask for admin assistance in the Fantasy Faire Fans group.

Buying a new HUD will not reset anything — your progress is saved in the Quest server and tied to your UUID, it is not saved in the HUD.

Still stuck? Ask for help in * * Fantasy Faire Fans * * group, Fairelanders are very helpful!

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